Below are the steps for downloading your photos. To download your full gallery, you’ll need to be on a desktop computer. If you would prefer a video tutorial, click here.
Step 1: Go to your Pixieset gallery using the link provided in your gallery email.
Step 2: Click on the Download icon. It’s the icon between the Favorite (heart) button and the Share button; it looks like a downward pointing arrow on a rectangle.
Step 3: Download! A screen will pop up saying that your photos are being fetched and soon another download button will appear.
Step 4: Once your photos are finished downloading, they will be in your downloads folder if you’re using a computer or your camera roll if you’re using a mobile device. If you’re downloading a large number of photos, it may be in two zip folders, like “Family Session 1” and “Family Session 2”.
If trying to download individual photos to phone: When using a phone or tablet, you can save photos to your phone by opening your gallery, clicking the photo you wish to download, and clicking on the Download icon. the Download icon is between the Favorite (heart) button and the Share button; it looks like a downward pointing arrow on a rectangle.
Additional Help: Sometimes the download will say that the files are corrupt. I’m not exactly sure why this happens, but simply download again and that should fix the problem. Be sure to delete the corrupted files.
I hope this How To was helpful! If you have any issues along the way, I am happy to help - KelliPorterCreative@gmail.com
Enjoy your photos!